Neuron expands Canberra e-scooter riding area in time for Christmas!

Blog

Neuron expands Canberra e-scooter riding area in time for Christmas!

Riders can now scoot from the city’s north and south with Tuggeranong and Weston Creek joining the riding area

We are thrilled to be expanding our service area in Canberra in time for Christmas. From today (Friday, 9 December), 132 square kilometres will be open to Neuron riders with Tuggeranong and Weston Creek joining the riding area and connecting people to the existing zones across Central Canberra, Belconnen, Gungahlin and Woden. With shared e-scooters now available across the entirety of our city, Canberrans can travel north to south and east to west using a range of shared paths and connecting links.

We are excited to extend the range of travel for riders in the city, while increasing the community’s access to safe, alternative and sustainable first and last mile transport options The expansion is set to be welcomed by local business within the new riding area after our recent national report, titled Shared Rides, Shared Wealth, revealed that two in three e-scooter journeys result in a purchase with a local business across Australia, with riders spending an average of $65 at local businesses per trip. 

Riders are encouraged to visit our industry-first, interactive online riding school ScootSafe Academy, developed in consultation with the Australian Road Safety Foundation which provides riders with city-specific e-scooter training materials and incentivised quizzes.

Please share this
Continue ReadingNeuron expands Canberra e-scooter riding area in time for Christmas!

Neuron celebrates top moments in 2022!

Blog

Neuron celebrates top moments in 2022!

2022 has been a tremendous year for us as we make further inroads to change how people travel for the better

This year, our riders took 8 million trips and clocked over 15 million KMs. That’s almost 375 times around the Earth! According to our recent research, 45% of these journeys have directly replaced a car trip, resulting in 1,100 tonnes of CO2 emissions avoided in 2022 alone. We’ve also expanded in 15 cities, including the addition of 8 new cities, cementing our position as the only micromobility operator in every Australian state and Canada’s fastest-growing operator. 

With our year-end festive safety campaigns still to come, we take a ride down memory lane to revisit some of our 2022 highlights:

November

As most of our Canadian cities wind down for winter, our markets in the southern hemisphere go into their busiest summer season! It was a busy month of expansions as we introduced e-scooters to Yeppoon in Australia and increased our riding areas for Brisbane and Lethbridge (Canada)!

October

Did you know that globally, more than two in three Neuron trips result in a purchase at a local business? In Australia, that equates to enabling an estimated A$448m in annual spending, providing a boost to local economies. Key findings like these were released with ‘Shared Rides, Shared Wealth’, our 2022 Prosperity Report which demonstrated the economic benefits of Neuron e-scooters. 

In our relentless commitment to safety, we also celebrated our second Helmet Safety Awareness Week with a social media contest for our riders, and hit our 20 million KM milestone in Australia!

September

We celebrated back-to-school season in the UK with experiential student ScootSafe™ events which were held in conjunction with the Royal National Institute of Blind People (RNIB). New riders and youth not only got to try out Neuron e-scooters but also vision  loss simulation glasses, which allowed riders to put themselves in the shoes of visually-impaired road users, encouraging them to park and ride responsibly. 

At the same time, Australia also saw riding area and fleet expansions in Ballarat and Canberra, allowing locals and tourists to see more and do more.

August

Meaningful partnerships are a part of what we do to create a positive impact on our cities. In August, we partnered with Launch Housing, Melbourne’s largest specialist homelessness organisation, as part of National Homelessness Week in Australia. Case workers were offered free e-scooter use, helping them move between offices and supporting their outreach to the homeless community.

Happy third anniversary Brisbane! Neuron became the city’s longest-serving micromobility operator, and we are grateful for the continued trust and support of Brisbane City Council and our wonderful riders. In Canada, our riders rode up a storm surpassing two million KMs travelled.

July

ScootSafe™ Academy went live! Our online rider education platform is a one-stop shop for city-specific riding rules, interactive quizzes and games, and rider incentives. In an industry-first, it can also deliver targeted training to those who have broken the rules with modules specific to their riding or parking offences. In Australia, we partnered Recovery Your Way to provide equal employment opportunities to people from a diverse range of backgrounds.

We also launched our safety-first e-scooters in Airdrie, Neuron’s sixth Canadian city and fourth in Alberta.

June

June was a month of expansions! Our e-scooters and e-bikes landed in new areas in Sydney, Rockhampton and Calgary! For greater convenience, we also integrated with Google Maps in Canada, allowing riders to better plan their trips.

E-scooters are an important part of the transport mix and can help relieve the pressure from public transport networks during large-scale events. In Australia, we teamed up with organisers of the North Australian Festival of Arts (a month-long signature arts festival held annually in Townsville) once again to promote safety, reduce congestion and improve traffic flow. 

May

Safety takes the centre stage in May with Road Safety Week! This year’s theme was “Safer Streets for All” and together with our national safety partners, Blind Citizens Australia, RNIB, and Thomas Pocklington Trust, we developed a series of light-hearted safety videos and rider education guidelines to highlight how riders can do their part to be considerate of all road users, including the visually-impaired, those with guide dogs, wheelchair users and the elderly. 

We also released our inaugural Impact Report ‘Meeting Micromobility’s Potential’ to detail the positive impact we make on the local community, and announce ambitious targets to become Carbon Negative by 2025

April

Our series B funding round was announced and we raised a total of US$43.5 million. These funds have since gone on to fuel our expansion efforts, and research and development of our proprietary e-scooters.

In the same month, e-bikes landed in Sydney and in the Canadian cities of Lethbridge and Vernon, giving locals a new way to get around!

March

We rolled out Neuron Access, our global equity and accessibility programme. This includes introducing heavily discounted Concession Passes for low-income users in hopes to reduce the barriers to mobility options.

February

Hello, Melbourne, Perth and Rockhampton! It was a short but exciting month as we launched e-scooters in two Australian cities, and e-bikes in Christchurch. We also officially integrated with Google Maps to promote multi-modal commute.

January

We presented our first, formally-endorsed Reconciliation Action Plan (RAP) in Australia. This marked the beginning of Neuron’s reconciliation journey, and we remain committed to taking tangible steps towards the reconciliation of the nation.

We also launched our distinctive orange e-bikes in Frankston, our second city in Victoria, Australia!

Continue ReadingNeuron celebrates top moments in 2022!

Neuron expands Brisbane’s riding area adding two new trial areas!

Blog

Neuron expands Brisbane’s riding area adding two new trial areas!

The expansion will make it easier than ever before for Brisbanites to choose micromobility for their journey and connect to other modes of transport.

Brisbane’s shared micromobility programme with Neuron e-scooters and e-bikes will be rolled out in two new trial areas across across Greenslopes and Holland Park West, and Bulimba and Hawthorne. The expansion is set to support Brisbane City Council and the Queensland Government’s ‘first and last mile’ trial, making it easier than ever before for Brisbanites to choose micromobility for their journey and connect to other modes of transport such as busway stations or ferry terminals.

Since launching on the streets of Brisbane in August 2019, Neuron riders have travelled more than eight million kilometres in the city. The expansion is set to be welcomed by businesses within the new riding area, with a recent rider survey finding that 66% of Neuron rides result in a purchase at a local business, boosting the local economy. The service expansion will also create 15 new locally sourced jobs.

Neuron e-scooters are fitted with a range of cutting-edge safety features. These include an app-controlled helmet lock that secures a safety helmet to the e-scooter between trips; and a topple detection feature that can detect if an e-scooter has been left on its side which then alerts an operations team to reposition it safely. Other innovations include a 000 emergency button which can tell if someone has had a fall and helps the rider call the emergency services, Voice guidance to educate and warn riders of how to ride safely, and a ‘Follow My Ride’ function that allows riders to share their trip with friends and family in real time, for added safety and peace of mind.

Our e-scooters and e-bikes have cemented themselves as an important and popular part of the transport mix and we look forward to being able to reach more people in the suburbs.

Please share this
Continue ReadingNeuron expands Brisbane’s riding area adding two new trial areas!

Neuron partners with RAC to launch a series of ScootSafe Workshops promoting e-scooter safety in Perth!

Blog

Neuron partners with RAC to launch a series of ScootSafe Workshops promoting e-scooter safety in Perth!

Neuron, proudly supported by RAC, will run a series of ScootSafe workshops, aimed at helping riders to build confidence, and learn how to ride safely.

We’re running a series of  ScootSafe Workshops that will provide in-person training for e-scooter riders. The safety-focused workshops are facilitated by Neuron’s industry leading Safety Ambassadors, and are proudly supported by RAC.

The workshop series is aimed at first-time riders or those who need a refresher and will teach participants how to get started, and ride in a protected and supportive environment. Attendees will learn e-scooter skills including how to turn, break and park. They will also be educated on the WA riding rules and taught how to share the path with pedestrians.

The series will kick off with 8 workshops delivered at various locations across November and December. Over the summer and festive period, e-scooters are typically used by more people, some of whom will be new to e-scooters. ScootSafe Workshops will help participants be ready to scoot confidently and safely while following WA’s riding rules. 

Workshops are completely FREE and to help riders continue to practise their skills, all participants will receive a $20 Neuron credit. The first round of workshops will be held on the following dates and locations, with more to be announced soon. 

  • Grindleford Reserve, Saturday November 12, 10am – 11am
  • Charles Riley Reserve, Tuesday November 15, 5pm – 6pm
  • Abbett Park, Thursday November 17, 3pm – 4pm
  • Grindleford Reserve, Saturday November 19, 10am – 11am
  • Charles Riley Reserve, Tuesday November 22, 5pm – 6pm
  • Abbett Park, Thursday November 24, 6pm – 7pm

*There’s a limited number of spots available in each session

Please share this
Continue ReadingNeuron partners with RAC to launch a series of ScootSafe Workshops promoting e-scooter safety in Perth!

Neuron launches Australia Prosperity Report showing how e-scooters boost local economies!

Blog

Neuron launches Australia Prosperity Report showing how e-scooters boost local economies!

New research shows Neuron e-scooters in Australia contribute AUD $448 million a year to local businesses

E-scooters are not only a great way to get around town, but also a strong driver of prosperity for local economies. We’re proud to launch the Australian version of our new Prosperity Report for 2022 titled Shared Rides, Shared Wealth to demonstrate the positive impact we’re making on local economies. We are also launching versions of the report specific to the UK and Canada.

Each year, riders spend nearly AUD $448 million at local businesses during their e-scooter trips in Australia.

That’s $70,000 a year per e-scooter deployed, at an average of $65 per trip. Two in every three rides result in a purchase at a local business, and half of our riders are spending more than $20 every time they hop on an e-scooter, bringing valuable sales to shopping, dining and entertainment venues.

City centres and hospitality districts, which are notable hot spots for e-scooter rides, are seeing a much-needed boost from customers on e-scooters after a steady decline over the last few years which was only made worse by the COVID-19 pandemic. 

In Melbourne, for instance, more than half of all our e-scooter trips start and end in the Central Business District. E-scooters are also helping people get to and from places that were previously accessed mostly by car, like the Darwin Waterfront and Mindil Beach Markets as well as the suburbs in smaller cities like Rockhampton.

Our findings were also supported by economist Nick Behrens of Queensland Economic Advocacy Solutions (QEAS), who independently analysed the economic and environmental contribution of our operations in Brisbane. The QEAS report concluded that Neuron e-scooters contributed $116.6 million in direct, indirect and enabled economic activity in the city during the 2021-2022 financial year.

Besides boosting spending, e-scooters also bring other benefits. For one thing, they offer night-time economy workers like doctors and nurses a reliable and convenient alternative to cars and taxis, especially in the wee hours when public transportation services are not readily available. They also help minimise disruption to the community during large-scale events like the Australian Grand Prix and the AFL Grand Final by absorbing some of the extra demand for transportation.

Please share this
Continue ReadingNeuron launches Australia Prosperity Report showing how e-scooters boost local economies!