We’re thrilled to announce that Neuron has been selected to provide e-scooters in Wollongong as part of a 12-month trial with Wollongong City Council. The trial will launch with an initial 300 safety-first e-scooters on Friday, September 29. 

Wollongong locals and visitors will be able to access shared paths as well as local roads and on road bicycle lanes within the riding area. The area will cover parts of the city centre as well as North Wollongong, Keiraville and Woonona and extend as far North as Sandon Point.  Riders will also be able to access key Wollongong destinations including Wollongong University, WIN Sports and Entertainment Centre, Stuart Park and many of the city’s coastal beaches. 

Safety remains at the heart of everything we do. Riders in Wollongong will benefit from visibly larger 11.5” wheels, wider footplates and an app-controlled Helmet Lock and geofencing technology to control where e-scooters are ridden and parked, and how fast they can travel in certain areas. Other features include a topple detection, a 000 emergency button; voice guidance and a Follow My Ride feature.

Users can visit our online riding school, ScootSafe Academy, for their local riding rules and earn free credits for future rides. Our Safety Ambassadors will also be out in greater numbers at key areas of the city to equip new riders with the confidence to safely ride and park our vehicles.

Riders will be able to unlock and use the e-scooters through Neuron’s user-friendly app, which can be downloaded from the App Store or Google Play. 

We are delighted to have been selected to provide e-scooters in the Frankston City Council as part of a four-month trial. From May 18, 75 of our safety-first e-scooters will join our existing e-bike program which launched in January 2022. The e-scooter riding area will take place in a section of the current e-bike area, allowing for shorter distance trips in Frankston’s city centre and foreshore area. 

Neuron’s selection in the city is due to a strong track record of partnering with cities, and our leadership when it comes to safety and innovation. We currently operate in all three e-scooter trials in Victoria including Ballarat from 2021 and Melbourne from 2022. 

Neuron’s e-scooters help reduce car use and congestion, improve air quality, as well as boost the local economy. According to a recent report by Australian Economic Advocacy Solutions (AEAS) economist Nick Behrens 65% of our e-scooter trips in Melbourne result in a purchase, resulting in an average spend of $65.97 at local businesses per trip. Cumulatively Neuron’s e-scooters contributed a massive $135.74 million in direct, indirect and enabled economic activity during the first 12 months in Melbourne. 

Neuron’s e-scooters have been purpose-built to a commercial grade, specifically for renting and are fitted with cutting edge safety-features including; an app-controlled helmet lock, voice guidance, a Follow My Ride feature, an emergency button and topple detection. Geofencing will also ensure they are parked in one of the many designated parking locations across the riding area. The trial will also launch with Neuron’s new Augmented Reality (AR) Parking Assistant technology which will further improve parking compliance. 

Riders will be able to unlock and use the e-scooters through Neuron’s user-friendly app, which can be downloaded from the App Store or Google Play and set up in a matter of minutes. To learn how to ride safely, users can also visit our industry leading education platform ScootSafe Academy, an interactive, online riding school with city-specific training content that can help to educate riders.