Neuron celebrates Helmet Safety Awareness Week 2022 for the second year running!

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Neuron celebrates Helmet Safety Awareness Week 2022 for the second year running!

Riders are reminded to wear a helmet and ride safely this Helmet Safety Awareness Week and beyond.

From today until 9 October, Neuron celebrates its second Helmet Safety Awareness Week 2022 – an annual global safety campaign dedicated to promoting the importance of helmet wearing and safe and responsible riding. 

Around the world, research has shown that e-scooter riders who do not wear helmets are more likely to suffer from serious injuries – 28% of which occur to the head or neck. A recent study by researchers in Finland found that a majority of e-scooter riders who suffer head injuries were not wearing a helmet at the time of the accident and that wearing a helmet is a significant factor offering protection from traumatic brain injuries.

This year’s campaign aims to recognise riders who #ScootSafe by wearing helmets. During the week, riders featured on our social media platforms for safe and responsible riding will receive an exclusive rider coupon applicable for their next ride. 

Safety remains as Neuron’s number one priority and through Helmet Safety Awareness Week, we hope to be able to promote consistent helmet use amongst riders and encourage safe and responsible riding. 

Continue ReadingNeuron celebrates Helmet Safety Awareness Week 2022 for the second year running!

Neuron rolls out discounted Concession Pass as part of Neuron Access programme to more cities globally!

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Neuron rolls out discounted Concession Pass as part of Neuron Access programme to more cities globally!

We hope to provide greater access to our e-scooter and e-bike services with heavily discounted rides for those in an eligible government support programme

We are thrilled to announce the expansion of our Concession Pass to more cities globally, following the successful launch of our global equity and accessibility programme Neuron Access. Through Concession Pass we aim to make our e-scooter and e-bike services accessible to low-income users, providing up to 50% off an applicable Neuron Pass.

In order to qualify for our Concession Pass, riders must be a current recipient of an eligible government support programme, which we have expanded to include a range of city-specific programmes. Please start an application through the ‘Rates & Passes’ page on the Neuron app to find out more.

Similar to low-cost transit passes offered by public transport services, our Concession Pass makes budgeting for transportation expenditure easier, allowing users to ride more at substantial cost savings and reduced upfront fees. Concession Pass holders will enjoy free rides up to the daily limit with no additional unlocking fees throughout the duration of their pass. 

As part of our latest roll out, our Concession Pass is now available in Adelaide, Ballarat, Canberra and Townsville in Australia; and Ottawa in Canada. We have additionally launched in more countries including New Zealand in Christchurch and the UK in Newcastle. This is on top of existing cities including Brisbane, Darwin, Melbourne, and Perth in Australia as well as Calgary in Canada. 

We are committed to further develop what Neuron Access has to offer and create a wide-scale positive impact on riders within these cities. We hope to continue to lower the barrier to safe and sustainable transportation modes for the communities we serve.

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Neuron expands Canberra’s riding area to Gungahlin and Woden!

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Neuron expands Canberra’s riding area to Gungahlin and Woden!

More riders in Canberra can now commute, travel and explore on our distinctive orange e-scooters as Woden and Gungahlin join the e-scooter riding area.

We are thrilled to be expanding our service area in Canberra. From today (Friday, 9 September) Canberrans will be able to find, unlock and ride our distinctive orange e-scooters between four operating areas, including central Canberra, Belconnen, Gungahlin and Woden. 

We are excited to extend the range of travel for riders in the city, providing an important link from Canberra’s north to south, while also increasing the community’s access to safe, alternative and sustainable first and last mile transport options.

As we expand into new regions of the city, we anticipate uptake from a range of new and returning riders. With safety at the heart of everything we do, we are excited to launch an in person ScootSafe event at Gungahlin Place Park from 11:00am – 1:00pm today. The e-scooter training session is totally free and open to the public, riders are encouraged to come along, brush up on their e-scooter skills and earn free credits towards their next ride.

Canberrans unable to visit our Safety Ambassadors in person can visit our industry-first, interactive online riding school ScootSafe Academy, developed in consultation with the Australian Road Safety Foundation and designed to provide riders with city-specific e-scooter safety materials and incentivised training modules.

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Neuron expands Ballarat’s e-scooter riding area in time for spring!

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Neuron expands Ballarat’s e-scooter riding area in time for spring!

We’re expanding our service area in Ballarat to serve more of the community, with an additional 150 e-scooters added to our safety-first fleet.

From September 6, our distinctive orange e-scooters will benefit more of the Ballarat community with an expanded riding area that covers a further 15 square kilometres. The expansion will be supported by an additional 150 e-scooters, which will be rolled out gradually over spring in line with demand, bringing our total fleet size to 400 e-scooters.

The expanded service area will support longer commutes from Ballarat Central to Lucas, as well as more residential areas in the existing suburbs of Delacomb, Ballarat North and Brown Hill. As our safety-first e-scooters prove themselves to be an increasingly important part of the transport mix, we are looking forward to serving more people in the suburbs allowing them to see more, do more and spend more.

Since launching in December 2021, our e-scooters have been embraced by residents with over 300,000 kilometres travelled. Our rider research shows that 86% of users believe Neuron has created a positive impact for the city and an impressive 63% of all trips replaced car rides, eliminating an estimated 32 tonnes of CO2.  

As we expand safety remains our top priority. We encourage new and existing riders to try our new digital education platform, ScootSafe Academy to learn how to use our e-scooters in a safe and responsible way. Those who complete the safety quizzes and videos will also receive free credits towards their future rides. 

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Neuron launches self-guided art tours in partnership with Darwin Street Art Festival!

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Neuron launches self-guided art tours in partnership with Darwin Street Art Festival!

We’re proud to launch a series of self-guided art tours to the streets of Darwin, providing a safe, fun and sustainable way to explore the Street Art Festival.

This year, we’re thrilled to partner with the Darwin Street Art Festival (DSAF) to launch a series of bespoke self-guided street art tour experiences. Our distinctive orange e-scooters and e-bikes will be available at dedicated parking stations around the city, where riders can conveniently choose from one of four self-guided tours spanning Darwin’s CBD, Waterfront and in Nightcliff, with up to 53 artworks to be seen along each route.

The festival welcomes artists from around the world,  Australia and the Northern Territory, with a particular emphasis on local artists, to create stunning works that brighten the streets of Darwin and make art accessible to all.  To further support the festival, Neuron will be providing free e-scooter passes to artists participating in the event.

Our safety-first e-scooters and e-bikes will provide a convenient, sustainable and fun way to explore the festival. DSAF attracts thousands of visitors each year and to promote the city, we have also partnered with local businesses, recommending to riders where to eat, shop and visit along the way.  In Darwin, our vehicles are boosting the local economy and reducing dangerous emissions with rider research showing that 78 per cent of rides resulte in a purchase at a business and an impressive 56 per cent of all trips replace a car ride. By partnering with DSAFl and a number of local retailers within the service area, we hope to continue to make a positive impact on the city.

To learn more about Neuron’s street art tours visit the Darwin Street Art Festival website. 

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