Blog

We are thrilled to be the first rental e-scooter company in Australia and New Zealand to provide riders with third party insurance, the new addition to our insurance suite will mean riders of rental e-scooters will be covered for liability to third parties during their journeys. 

This extended cover will complement our existing AUD $20 million public liability insurance, along with the company’s personal accident insurance, giving riders added peace of mind in case of an incident during their ride. The provision of third party rider liability insurance goes well beyond what is required by law and further demonstrates our commitment to operating in the safest, most responsible, way. 

The introduction of third party cover represents an important step forward for the e-scooter industry in Australia and New Zealand, bringing the level of protection associated with Neuron’s service similar to more traditional transport modes.

This announcement is the latest in a range of safety initiatives for Road Safety Week (17-23 May). The insurance coincides with the launch of a city specific in-app Safe Rider Quiz, that promotes responsible riding and rewards users with a $5 credit towards their next trip. It is also supported by a range of in-person ScootSafe activations in every city that involves ‘Safety Ambassadors’ engaging one-to-one with riders and the general public to educate and highlight the rules and top safety guidelines for riding an e-scooter. 

Learn more about our Ride Insurance.