We are introducing our new AR Parking Assistant to help riders park responsibly while improving their end-of-trip experience. Powered by Google’s ARCore Visual Positioning System (VPS), the new feature will complement GPS to further enhance parking compliance in select cities with Neuron’s designated parking model which only allows riders to end their trips at one of many convenient parking stations located across the service area. 

When AR Parking Assistant is activated, riders will be prompted to scan their surroundings using their mobile phone camera through the Neuron app. Distinguishing landmarks such as street signs or buildings, the scanned images will be compared against Google’s Street View database to determine a precise location. Once the location check has been completed, riders who are not within a parking station will be directed to one nearby before the trip can end.

The system works with Neuron’s end-of-trip photo feature which requires a rider to photograph and upload an image of their e-scooter to ensure the vehicle is parked upright and in the correct manner. Collectively, these features will more precisely control where and how Neuron’s e-scooters are  parked in the city and will increase user experience and parking compliance.

We have conducted user testing of the AR Parking Assistant in early 2023 in a number of cities worldwide. It is currently available in Perth, Busselton and select areas of Melbourne and Brisbane in Australia. The system has been well received by riders and we are seeing over 95% parking compliance in cities where the technology has been introduced.

We are delighted to have been selected to provide e-scooters in the City of Perth as part of a two-year trial. The trial will launch with 250 of our safety-first e-scooters available from Saturday March 18 with e-scooters riders able to travel across Perth CBD and surrounding suburbs including East Perth, Crawley and Northbridge.

Neuron’s selection in the city is due to a strong track record of partnering with cities, and our leadership when it comes to safety and innovation. The City of Perth will be our third launch in Western Australia after launching Perth Metro’s first e-scooter trial in the City of Stirling in February 2022, followed by Busselton in December 2022. Neuron’s e-scooters have been purpose-built to a commercial grade, specifically for renting and are fitted with cutting edge safety-features including; an app-controlled helmet lock, voice guidance, a Follow My Ride feature, an emergency button and topple detection.

Neuron’s e-scooters help reduce car use and congestion, improve air quality, as well as boost the local economy. According to our  titled Shared Rides, Shared Wealth, revealed that two thirds of Neuron e-scooter journeys result in a purchase with a local business across Australia. 

Riders will be able to unlock and use the e-scooters through Neuron’s user-friendly app, which can be downloaded from the App Store or Google Play and set up in a matter of minutes. To learn how to ride safely, users can also visit our industry leading education platform ScootSafe Academy, an interactive, online riding school with city-specific training content that can help to educate riders.

We look forward to partnering with the City of Perth to deliver a safe, convenient and environmentally friendly service.

Our distinctive orange e-scooters are coming to Busselton, as part of a 12-month trial in partnership with Busselton City Council. Set to launch on Thursday 15 December the city’s first e-scooter program will see up to 250 e-scooters gradually rolled out across the city centre and surrounding suburbs including Geographe, West Busselton, Brodwater and Abbey. The riding area will also extend along the Dunsborough Coastal Path and into Dunsborough City Centre.

We’re thrilled to be selected as the exclusive operator, after a strong track record of partnering with councils and proven leadership in the safety and innovation space. The recent announcement makes Busselton the second city in Western Australia to benefit from our industry leading e-scooters, after launching in the City of Stirling earlier this year (February 2022). Elsewhere in Australia, our e-scooter programmes are helping to reduce car use and congestion, improve air quality, as well as boost the local economy. The programme is set to create approximately 20 jobs in Busselton recruited locally, and increase economic activity with our national report, Shared Rides, Shared Wealth, finding two in three e-scooter journeys result in a purchase with a local business. 

Safety remains at the heart of everything we do. Riders in Wollongong will benefit from visibly larger 12” wheels, wider footplates and an app-controlled Helmet Lock and Geofencing technology to control where e-scooters are ridden and parked, and how fast they can travel in certain areas. Other features include a topple detection, a 000 emergency button; voice guidance and a Follow My Ride feature.

Riders will be able to unlock and use the e-scooters through Neuron’s user-friendly app, which can be downloaded from the App Store or Google Play.