Neuron celebrates fourth Helmet Safety Awareness Week with golden helmets!

Blog

Neuron celebrates fourth Helmet Safety Awareness Week with golden helmets!

Riders who spot and wear our special edition golden helmet when riding a Neuron e-scooter stand to win free trips

We are kicking off our fourth Helmet Safety Awareness Week from 21 to 29 September across Australia, New Zealand, Canada and the UK. This year’s campaign, also referred to as ‘Golden Helmet Week’, will be launched in partnership with the Australian Road Safety Foundation (ARSF) and the Traffic Injury Research Foundation (TIRF) in Canada. 

Wearing a helmet when riding an e-scooter is a legal requirement in Australia and some cities across Canada, but they are also strongly advised in New Zealand and the UK. To build on our ongoing efforts to promote helmet use, we are committing up to AU$100,000 globally through helmet incentives, in-person and online rider education, as well as a rider competition.

During the campaign, we will be equipping golden helmets on a handful of e-scooters in each city for the ‘Golden Helmet Challenge’. Simply find one, unlock it from the e-scooter’s app-controlled helmet lock, then wear them to protect yourself, and stand a chance to win a free trip on us. For an extra bonus, take an in-app ‘helmet selfie’ to earn credits for future rides.

Our Safety Ambassadors will be out in greater numbers at e-scooter hotspots or at ScootSafe events throughout the week, reminding users to follow the riding rules. We will also be promoting safe riding through a series of safety videos on social media and rider emails, as well as through incentivised quizzes, videos and games on our online ScootSafe Academy.

Helmets are one of the simplest and most effective ways to prevent serious injury in the unlikely event of an accident. Everyone should wear a helmet to protect themselves during Helmet Safety Awareness Week and beyond!

Please share this
Continue ReadingNeuron celebrates fourth Helmet Safety Awareness Week with golden helmets!

Neuron launches safety-first e-scooters in St. Albert!

Blog

Neuron launches safety-first e-scooters in St. Albert!

To celebrate the launch, new riders can redeem a Neuron Plus Pass for $2.99 to enjoy rides with unlimited waived unlock fees and 20% off each trip

We have been selected to launch in St. Albert and the first of our 100 safety-first e-scooters will be gradually rolled out from August 21 to cover key areas of the city. New riders can redeem a Neuron Plus Pass for $2.99 to enjoy 20% off each trip with no additional charge to unlock the vehicle.

Neuron partners with the Traffic Injury Research Foundation to promote e-scooter safety and research in Canada. Users can visit our online riding school, ScootSafe Academy, for their local riding rules and earn free credits for future rides. Our Safety Ambassadors will also be out in greater numbers during the launch period to equip new riders with the confidence to safely ride and park our vehicles.

Neuron’s selection by the City of St. Albert follows a strong track record of partnering with cities, and our leadership and commitment to safety and innovation. With the launch in St. Albert, Neuron now operates in 18 Canadian towns and cities – with eight in Alberta – including their recent arrival in Edmonton

Riders will also benefit from a range of pioneering safety innovations including: world’s first integrated helmets (it is legal requirement to wear a helmet); voice guidance; topple detection; a 911 emergency button, and a ‘Follow my Ride’ function for added peace of mind. Advanced geofencing technology will also control where e-scooters are ridden and parked, and how fast they can travel in certain areas.

To ride a Neuron, simply unlock and use the e-scooters through our user-friendly app, which can be downloaded from the App Store or Google Play and set up in a matter of minutes.

Please share this
Continue ReadingNeuron launches safety-first e-scooters in St. Albert!

Neuron launches safety-first e-scooters and e-bikes in Edmonton!

Blog

Neuron launches safety-first e-scooters and e-bikes in Edmonton!

To celebrate the launch, Neuron riders can redeem a free Fixed Fare Pass to enjoy a flat rate of $2.50 per 15 minutes ride

We have been selected to launch in Edmonton and the first of our 600 safety-first e-scooters and 200 e-bikes will be gradually rolled out from June 7 to cover key areas of the city including Downtown, University of Alberta, and Old Strathcona. For a limited time, new riders can redeem a free 30-day Fixed Fare Pass to enjoy all rides at a flat rate of $2.50 for every 15 minutes with no additional charge to unlock the vehicle. This results in a 66% discount compared to a standard trip over the same duration. 

Neuron partners with the Traffic Injury Research Foundation to promote e-scooter safety and research in Canada. Users can visit our online riding school, ScootSafe Academy, for their local riding rules and earn free credits for future rides. Our Safety Ambassadors will also be out in greater numbers during the launch period to equip new riders with the confidence to safely ride and park our vehicles.

Neuron’s selection by the City of Edmonton follows a strong track record of partnering with cities, and our leadership and commitment to safety and innovation. With the launch in Edmonton, Neuron now operates in 17 Canadian towns and cities, including seven in Alberta. 

Riders will also benefit from a range of pioneering safety innovations including: world’s first integrated helmets; voice guidance; topple detection; a 911 emergency button, and a ‘Follow my Ride’ function for added peace of mind. Advanced geofencing technology will also control where e-scooters are ridden and parked, and how fast they can travel in certain areas.

To ride a Neuron, simply unlock and use the e-scooters through our user-friendly app, which can be downloaded from the App Store or Google Play and set up in a matter of minutes.

Please share this
Continue ReadingNeuron launches safety-first e-scooters and e-bikes in Edmonton!

Neuron Uses this Year’s Road Safety Week to Focus on Safe Sidewalks

Blog

Neuron Uses this Year’s Road Safety Week to Focus on Safe Sidewalks

During this year’s Road Safety Week, we are highlighting how riding and parking e-scooters responsibly can help make the footpaths safer for everyone

To mark our annual Road Safety Week, which starts on 5th May in Australia and the UK and later in the month in Canada and New Zealand, we will be highlighting to riders how they can make footpaths (or sidewalks and pavements, depending on where you live) as safe as possible for the entire community.

This year’s campaign will be run in collaboration with our fantastic safety and accessibility partners, including the Traffic Injury Research Foundation, the Australian Road Safety Foundation and the Royal National Institute for Blind People (RNIB). 

The rules as to whether e-scooters should be ridden on the footpaths or roads vary from city to city. In Australia and Canada many cities allow footpath riding with some notable exceptions, like Melbourne for example. Whereas in the UK it is strictly prohibited and riders must stick to cycle lanes and low speed roads.

We will be reinforcing local footpath riding rules and parking etiquette through social media, rider communication, in-person activities, and our online ScootSafe Academy to make footpaths easier to navigate for pedestrians, particularly older people and those with disabilities.

Our e-scooters use a range of technologies, including our groundbreaking AR Parking Assistant, which uses augmented reality combined with geofencing and high-accuracy GPS to help riders find approved parking spots throughout our cities. These technologies, along with Neuron’s end-of-trip photo audit and our e-scooter topple detection, are just a few examples of cutting-edge technology we use to safely control our e-scooters.

Thank you to all of our riders who follow the rules. Let’s all continue to do our part in keeping our footpaths safe and accessible for everyone.

Continue ReadingNeuron Uses this Year’s Road Safety Week to Focus on Safe Sidewalks

Neuron Celebrates a Fantastic 2023

Blog

Neuron Celebrates a Fantastic 2023

2023 has been an exciting year for Neuron as we continue to provide an inclusive, sustainable and accessible transportation solution in cities globally.

In 2023, our riders across Australia, New Zealand, Canada and the UK clocked up over 15 million kilometres. That’s like going to the moon and back 20 times. And 46% of these journeys replaced a car trip, saving an estimated 1125 tonnes of CO2 emissions.

In our 35 cities globally we continued our commitment to provide an inclusive and accessible transportation solution. We analysed how the adoption, usage and perception of e-scooters differ between men and women in our 2023 Report Bridging the E-scooter Gender Gap finding that 40% of our riders are women. Our research also found 5% of our riders have a disability or mobility impairment, and Neuron’s e-scooters have empowered them to travel further and more frequently. Our research continues to provide valuable insights into how cities can make safer and more inclusive micromobility programmes for all.

Throughout 2023 we have continued our leadership in technology.  In April we introduced our Augmented Reality (AR) Parking Assistant to enhance parking compliance in cities where designated parking stations are in effect. Powered by Google’s ARCore Visual Positioning System (VPS), the AR Parking Assistant complements the use of GPS to more accurately locate Neuron vehicles so they are parked precisely within a parking station. 

In May we also launched our all-new N4 e-scooter in Australia. Designed in-house to deliver unparalleled comfort and stability, the N4 delivers a smoother, faster and more predictable acceleration, and best-in-class hill climbing ability.

Of course, we didn’t forget about safety. Throughout 2023 we regularly ran initiatives to promote safety, including both online and in-person safety events. To round out the year we are currently running our third-annual Festive ScootSafe campaign to further promote safe riding over the summer holidays. Earlier in the year, we renewed our commitment to promote “Safer Streets for All” durinUN Road Safety Week in May, and we provided extra education initiatives and incentives that can help to increase helmet use during Helmet Safety Awareness Week in September.  We also continued to run ScootSafe events in all of our cities, and thousands of riders visited our online riding school ScootSafe Academy for incentivised city-specific training materials.

We’d like to say a big thank you to our wonderful cities, and loyal riders, for their continued trust and support. We look forward to sharing many more exciting journeys with them over the coming year.

Continue ReadingNeuron Celebrates a Fantastic 2023