After a three-month hiatus from Brisbane, we are thrilled to announce our return to the city in early December following a renewed contract awarded by Brisbane City Council. We remain as Brisbane’s longest-serving e-scooter company, having operated since 2019 all through to late July 2024.

Over the years, Neuron built up significant trust and goodwill with the council, local community, and loyal riders who travelled close to 13 million kilometres, saving 886 tonnes of CO2. Our vehicles have also boosted Brisbane’s economy, contributing an annual spending of $97,000 at local businesses per e-scooter deployed.

Brisbane was our first Australian city, and in many ways, it has pioneered the use of micromobility. In partnership with Brisbane City Council, we’ve introduced the world’s first app-controlled Helmet Lock to increase helmet availability, pioneered a full suite of geofencing in the city, as well as many more since launch. 

We thank Brisbane City Council for the trust and support, and look forward to being back serving our wonderful Brisbane riders.

We are thrilled to partner with Launch Housing, a Melbourne-based specialist homelessness and community housing organisation, for a series of e-scooter guided tours titled ‘Eyes Open Ride: Stories from the Streets’ over the Open House Melbourne weekend from 27 to 28 July. It aims to highlight the issue of homelessness in the city, and is an extension of the Melbourne Zero movement, which aims to end rough sleeping by 2030. 

The unique hour-long tour will visit often-overlooked locations across Melbourne’s CBD while riding on Neuron’s distinctive orange e-scooters. Guided by Launch Housing’s wonderful team, participants will have the opportunity to hear from them and also supporting organisations like Youth Projects, The Big Issue, and the City Library, to learn about the role they are all playing to help eradicate homelessness in Melbourne.

The ‘Eyes Open Ride’ tour allows riders to see the city from a new perspective. It aims to foster greater empathy towards people experiencing homelessness while encouraging the community to learn more about its underlying causes.

Neuron is committed to continuing our support for Launch Housing in making Melbourne a liveable city for all. This includes providing free e-scooter trips for outreach efforts by case workers and staff, as well as raising funds and awareness for the cause, and more. As proud members of Melbourne Zero, it is important for us to invest in meaningful partnerships to create a positive impact on the communities we serve.

Over the coming months, we have committed to launching our ‘ScootSafe Vision’ system across our entire 1,250-strong fleet in Melbourne. Every Neuron e-scooter will be equipped with a front-facing camera that uses advanced AI computer vision technology to detect and correct footpath riding. It will also be used to identify and warn riders of pedestrians in their path, and collect valuable data on road surfaces.

The system, which was developed in-house, detects whether an e-scooter is on the footpath in under a second. Offending riders receive a real-time audio alert telling them, “Footpath riding detected; please ride on the road,” as well as follow-up warnings and educational material. Repeat offenders can also be suspended after their trip. ‘ScootSafe Vision’ can also be configured to reduce the e-scooter’s speed, effectively forcing riders to leave the footpath.