Our Brisbane e-scooters have been approved for another 12 months!

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Our Brisbane e-scooters have been approved for another 12 months!

Brisbane City Council has extended the Neuron e-scooter programme for a further 12 months

Great news! Our distinctive orange e-scooters will officially remain on Brisbane streets for another 12 months. Our latest and safest N3 e-scooters have been operating in Brisbane since August 2019 and have since been continually upgraded with a range of innovative features.

Brisbane was the first city to maximise geofencing, allowing control of where and how fast users can ride. Our world-first app-controlled Helmet Lock was also developed after discussions with Brisbane City Council. The feature secures a safety helmet to the e-scooter, electronically releasing it to use at the start of the trip. This innovation was designed to make more helmets available to riders, and since its introduction, helmet usage has increased to over 85 per cent!

Our e-scooters have continued to be available in Brisbane throughout the coronavirus outbreak, with a range of measures to help protect riders and employees. This includes extra sanitisation of e-scooters during daily maintenance, deployment and battery swapping. In support of efforts to combat the spread of coronavirus, we have also been offering free monthly passes to the indispensable public health workers in Brisbane, to help them get where they are needed most. 

We’ve seen a range of benefits since our e-scooters were introduced, from helping tourists explore their city, to extending the range of locals so they can further support local businesses. This is crucial as the city begins its economic recovery from the COVID-19 pandemic.

We look forward to seeing Brisbanites continuing to scoot to their favourite local spots in a safe, convenient and fun way!

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Operational update for Auckland and Adelaide

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Operational update for Auckland and Adelaide

We have suspended our services in Auckland and Adelaide in support of latest council directives on COVID-19

In recent months, the COVID-19 virus has had an unprecedented impact on cities around the globe. Governments, councils and businesses are all facing difficult decisions in the wake of what is a quickly-evolving situation. 

After recent direction from Auckland and Adelaide councils, our e-scooter operations in both of these cities has been temporarily suspended.

Safety is our top priority. We will continue to monitor the situation carefully and look forward to resuming services as soon as the situation allows.

We can all play a role in reducing the risks of contracting and spreading COVID-19. To learn more about the precautions you can take, please refer to the World Health Organisation guidelines and advice published by local health authorities.

We look forward to you riding with us again soon. In the meantime, please stay safe.

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Free e-scooter passes are now available for public health workers

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Free e-scooter passes are now available for public health workers

In support of efforts to combat the spread of coronavirus (COVID-19), Neuron is offering a free monthly pass to the indispensable public health workers in Adelaide and Brisbane

In support of efforts to combat the spread of coronavirus (COVID-19), Neuron is offering a free monthly pass to the indispensable public health workers in Adelaide and Brisbane, to help them get where they are needed most.

The initiative will see e-scooters be positioned in locations that improve transport options for medical professionals, as most have no option but to continue travelling to work.

Public health workers will be able to activate the free monthly pass easily through the latest version of Neuron’s user-friendly app, which can be downloaded from the App Store or Google Play. Registration takes a matter of minutes. Visit the Rates & Passes page and verify your work email address to redeem a free Monthly Pass. Then a Neuron e-scooter can be unlocked and ridden straight away.

Safety is Neuron’s top priority, this is borne out both in its e-scooters, which have been designed for sharing and safety, and also in how we operate them. We have already introduced a range of measures to help protect riders and employees from catching and spreading COVID-19. These include extra sanitisation of e-scooters during daily maintenance, deployment and battery swapping. For Neuron staff, extra sanitisation practices and revised illness and travel policies have also been introduced.

Stay safe!

Try the Neuron app today!

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