Blog

From 3 December, we’re thrilled to be back as Brisbane’s longest-serving e-scooter operator under a renewed contract with Brisbane City Council. The rollout includes 2,500 e-scooters in time for the holiday season. To celebrate our relaunch, we are offering a free “Trust Pass” to all new and existing riders, waiving the vehicle unlock fee and providing a 20% discount on all rides for 30 days.

This December also marks our fourth-annual Festive ScootSafe campaign in partnership with the Australian Road Safety Foundation (ARSF). With a focus on preventing riding under the influence, at key times during the holiday season, riders are required to take an in-app cognitive reaction test. Those who fail the test will be temporarily locked out of the service.

Throughout the campaign, Neuron’s Safety Ambassadors will be out in greater numbers at e-scooter hotspots to promote responsible riding and parking. Riders are encouraged to visit our online ScootSafe Academy for incentivised quizzes, videos and games. We will also be running light-hearted safety videos on social media.

Since launching in Brisbane in 2019, our riders have covered nearly 13 million kilometers, with 43% of trips replacing car journeys. This has saved an estimated 886 tonnes of CO2 emissions. We’ve also introduced several world-first innovations in Brisbane including the app-controlled Helmet Lock and Voice Guidance system, alongside features like our Augmented Reality (AR) Parking Assistant.