We’re excited to partner with the Australian Road Safety Foundation (ARSF) to launch a #ScootSafe initiative and promote safe riding over the Christmas and New Year holidays. While we have a very low rate of e-scooter incidents across Australia, we’ll like to take this festive season as an opportunity to reinforce the rules and our safety guidelines.

Neuron’s e-scooters are packed with safety features, however like all forms of mobility, complacency over the Christmas and New Year holidays could lead to accidents at a time when families should be enjoying themselves the most, rather than visiting hospitals.

We urge users to be responsible when riding our e-scooters. Please wear a helmet – it’s the law. Each Neuron e-scooter is fitted with an integrated helmet, so use them to protect yourself, even on the shortest trip. Don’t ride in tandem especially with children, and don’t drink and ride!

Here’s a summary of our #ScootSafe campaign’s Top Safety Tips when riding a Neuron e-scooter this holiday season:

• Neuron riders must be 18 years old and above
• Do not ride under the influence of alcohol or any other substance
• E-scooters can only be ridden on the pavement, not on roads or on on-road bicycle lanes
• Only one rider allowed per e-scooter, and no tandem riding with children
• Wearing a helmet is mandatory, there is one on every Neuron e-scooter 
• Maintain a safe distance between riders and pedestrians 
• Be aware of the riding environment and remove distractions (including earphones)
• Give way to pedestrians and mobility devices (such as wheelchairs) at all times
• Park responsibly, don’t obstruct access areas, don’t park too close to a junction

Riders who don’t follow safety rules risk serious injury, Police prosecution, and could have their accounts suspended. Find out more about your local Riding Rules here.

We can all play our part in ensuring e-scooters are safe for all, reducing the risks to both riders and pedestrians. Happy and safe riding!

Safety is at the heart of everything we do at Neuron and the ARSF partnership will help us further lead the way in best practice for rental e-scooter safety. The non-profit road safety organisation has been at the heart of accident prevention in Australia since 2010.

As part of the partnership, ARSF will provide us with advice on our safety training materials for e-scooter riders, conduct safety training sessions for Neuron’s staff, and also review and evaluate our e-scooter incident data in Australia so we can continue making our service as safe as possible.

We’re widely regarded as the e-scooter industry’s safety leaders having already introduced a number of innovations to help keep riders safe. These include the world’s first app-controlled helmet lock which secures a helmet to every e-scooter in between trips; topple detection; a 000 emergency button; voice guidance to educate and warn riders on how to ride safely; a “Follow my Ride” function; and, of course, we pioneered the use of geofencing technology to control where e-scooters can be ridden and parked, and how fast they can travel.

ARSF is the perfect partner for Neuron as we work towards a common goal of educating e-scooter riders to keep them safe and reduce accidents as much as possible.