We are back on Adelaide’s streets!

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We are back on Adelaide’s streets!

Our distinctive orange e-scooters are back with a range of anti-viral measures.

After a long pause we are delighted to be back on Adelaide’s streets from tomorrow. We’ll be providing a clean, safe and efficient personal transport option, particularly for those people wishing to continue social distancing while traveling in the city. 

Riders can rest assured that a range of measures have been introduced to keep our e-scooters clean and to reduce the risks. This includes teams, sanitising around the clock, to make sure our e-scooters are germ-free!

With the restrictions on travel now relaxing, we’re all looking for ways to support local businesses, particularly hard-hit restaurants and cafes. Our e-scooters are the perfect way to regain our freedom, while also staying local.

Despite the reduced risk, we recommend that all riders continue to sanitise their hands before and after touching foreign surfaces and this includes our e-scooters. Also if you feel unwell, please don’t take a trip, instead seek medical advice.

Happy and safe scooting!!

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Our Brisbane e-scooters have been approved for another 12 months!

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Our Brisbane e-scooters have been approved for another 12 months!

Brisbane City Council has extended the Neuron e-scooter programme for a further 12 months

Great news! Our distinctive orange e-scooters will officially remain on Brisbane streets for another 12 months. Our latest and safest N3 e-scooters have been operating in Brisbane since August 2019 and have since been continually upgraded with a range of innovative features.

Brisbane was the first city to maximise geofencing, allowing control of where and how fast users can ride. Our world-first app-controlled Helmet Lock was also developed after discussions with Brisbane City Council. The feature secures a safety helmet to the e-scooter, electronically releasing it to use at the start of the trip. This innovation was designed to make more helmets available to riders, and since its introduction, helmet usage has increased to over 85 per cent!

Our e-scooters have continued to be available in Brisbane throughout the coronavirus outbreak, with a range of measures to help protect riders and employees. This includes extra sanitisation of e-scooters during daily maintenance, deployment and battery swapping. In support of efforts to combat the spread of coronavirus, we have also been offering free monthly passes to the indispensable public health workers in Brisbane, to help them get where they are needed most. 

We’ve seen a range of benefits since our e-scooters were introduced, from helping tourists explore their city, to extending the range of locals so they can further support local businesses. This is crucial as the city begins its economic recovery from the COVID-19 pandemic.

We look forward to seeing Brisbanites continuing to scoot to their favourite local spots in a safe, convenient and fun way!

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We are back on Auckland’s streets!

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We are back on Auckland’s streets!

Our distinctive orange e-scooters are back with a range of anti-viral measures.

We are delighted to be back on Auckland’s streets from today. We’ll be providing a clean, safe and efficient personal transport option, particularly for those people wishing to continue social distancing while traveling in the city. 

Riders can rest assured that a range of measures have been introduced to keep our e-scooters clean and to reduce the risks. This includes teams, sanitising around the clock, to make sure our e-scooters are germ-free!

During the lockdown period we’ve been providing trips for our public-health heroes and other essential workers in Australia. This has allowed us to refine our operations in line with the evolving coronavirus threat. Our teams are armed with hospital-grade disinfectant designed to kill a broad range of bacteria and viruses including COVID-19.

With the restrictions on travel now relaxing, we’re all looking for ways to support local businesses, particularly hard-hit restaurants and cafes. Our e-scooters are the perfect way to regain our freedom, while also staying local.

Despite the reduced risk, we recommend that all riders continue to sanitise their hands before and after touching foreign surfaces and this includes our e-scooters. Also if you feel unwell, please don’t take a trip, instead seek medical advice.

Happy and safe scooting!!

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Operational update for Auckland and Adelaide

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Operational update for Auckland and Adelaide

We have suspended our services in Auckland and Adelaide in support of latest council directives on COVID-19

In recent months, the COVID-19 virus has had an unprecedented impact on cities around the globe. Governments, councils and businesses are all facing difficult decisions in the wake of what is a quickly-evolving situation. 

After recent direction from Auckland and Adelaide councils, our e-scooter operations in both of these cities has been temporarily suspended.

Safety is our top priority. We will continue to monitor the situation carefully and look forward to resuming services as soon as the situation allows.

We can all play a role in reducing the risks of contracting and spreading COVID-19. To learn more about the precautions you can take, please refer to the World Health Organisation guidelines and advice published by local health authorities.

We look forward to you riding with us again soon. In the meantime, please stay safe.

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Free e-scooter passes are now available for public health workers

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Free e-scooter passes are now available for public health workers

In support of efforts to combat the spread of coronavirus (COVID-19), Neuron is offering a free monthly pass to the indispensable public health workers in Adelaide and Brisbane

In support of efforts to combat the spread of coronavirus (COVID-19), Neuron is offering a free monthly pass to the indispensable public health workers in Adelaide and Brisbane, to help them get where they are needed most.

The initiative will see e-scooters be positioned in locations that improve transport options for medical professionals, as most have no option but to continue travelling to work.

Public health workers will be able to activate the free monthly pass easily through the latest version of Neuron’s user-friendly app, which can be downloaded from the App Store or Google Play. Registration takes a matter of minutes. Visit the Rates & Passes page and verify your work email address to redeem a free Monthly Pass. Then a Neuron e-scooter can be unlocked and ridden straight away.

Safety is Neuron’s top priority, this is borne out both in its e-scooters, which have been designed for sharing and safety, and also in how we operate them. We have already introduced a range of measures to help protect riders and employees from catching and spreading COVID-19. These include extra sanitisation of e-scooters during daily maintenance, deployment and battery swapping. For Neuron staff, extra sanitisation practices and revised illness and travel policies have also been introduced.

Stay safe!

Try the Neuron app today!

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