Service Alert: Auckland

Service Alert: Auckland

Parts of Auckland CBD become No Riding Zones from 9 pm to 5 am on Friday and Saturday nights.

These areas include:

  • Downtown
  • Wynyard Quarter
  • Viaduct Harbour
  • Skycity
  • Karangahape Road
  • Ponsonby
  • Parnell
  • Mission Bay

Please plan your route around these No Riding Zones for a smooth journey.

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Free e-scooter passes are now available for public health workers

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Free e-scooter passes are now available for public health workers

In support of efforts to combat the spread of coronavirus (COVID-19), Neuron is offering a free monthly pass to the indispensable public health workers in Adelaide and Brisbane

In support of efforts to combat the spread of coronavirus (COVID-19), Neuron is offering a free monthly pass to the indispensable public health workers in Adelaide and Brisbane, to help them get where they are needed most.

The initiative will see e-scooters be positioned in locations that improve transport options for medical professionals, as most have no option but to continue travelling to work.

Public health workers will be able to activate the free monthly pass easily through the latest version of Neuron’s user-friendly app, which can be downloaded from the App Store or Google Play. Registration takes a matter of minutes. Visit the Rates & Passes page and verify your work email address to redeem a free Monthly Pass. Then a Neuron e-scooter can be unlocked and ridden straight away.

Safety is Neuron’s top priority, this is borne out both in its e-scooters, which have been designed for sharing and safety, and also in how we operate them. We have already introduced a range of measures to help protect riders and employees from catching and spreading COVID-19. These include extra sanitisation of e-scooters during daily maintenance, deployment and battery swapping. For Neuron staff, extra sanitisation practices and revised illness and travel policies have also been introduced.

Stay safe!

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Help to protect against coronavirus

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Help to protect against coronavirus

Safety is our top priority. We are actively monitoring the situation with coronavirus/COVID-19 and have already taken steps to help protect our riders and employees.

We will continue to follow the World Health Organisation’s guidelines, as well as local authority advice, on how to deal with the COVID-19 outbreak. We have already introduced a range of precautions, including extra sanitisation of our e-scooters during daily maintenance, deployment and battery swapping. Measures have also been introduced to protect our staff, these include extra sanitisation practices and revised illness and travel policies.

To learn more about COVID-19 and the precautions you can take, please refer to the World Health Organization guidelines. We can all play a role in reducing the risks – keep safe!!

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Neuron e-scooters are heading to Adelaide’s coast!

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Neuron e-scooters are heading to Adelaide’s coast!

Neuron N3 e-scooters will be launching in Adelaide’s Western Alliance cities on 13 March

Our distinctive orange e-scooters will soon be seen on Adelaide’s coast. The 250-strong fleet will be available on 13 March in Charles Sturt, Port Adelaide Enfield and West Torrens and also likely Holdfast Bay, subject to Council approval. 

Riders will soon be able to experience our latest and safest N3 e-scooters, which have already proven to be a hit in Adelaide’s Central Business District!

The fleet is loaded with a full range of safety features including the world’s first app-controlled Helmet Lock which secures a helmet to the e-scooter in between bookings, electronically releasing it for use at the start of the trip.

The e-scooter will also launch with our Group Rides feature which is sure to be a hit with tourists. With just one phone they can unlock up to five e-scooters allowing family and friends explore Adelaide’s wonderful beaches in a safe, fun and cost-effective way!

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Treat your loved ones to a memorable trip – we’ve launched ‘Group Rides’ in Australia and New Zealand!

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Treat your loved ones to a memorable trip – we’ve launched ‘Group Rides’ in Australia and New Zealand!

The all-new service let’s riders unlock multiple scooters with one mobile phone!

Our Group Rides feature is now available across our Australian and New Zealand cities. With this great new service, a single rider can unlock and pay for up to five e-scooters on one account using a single mobile phone! So you now have the freedom to treat friends and family to a more environmentally-friendly way to travel short distances than gas-guzzling alternatives.

The new service, launched in BETA, is also aimed at groups of tourists, as not all travellers have a mobile phone or data. With just one phone you will be able to unlock up to five e-scooters to explore the city together in a safe, fun and cost-effective way. 

Riders will be able to book Group Rides through Neuron’s user-friendly app, which can be downloaded from the App Store or Google Play and set up in a matter of minutes. Group Rides will cost AU$1 to unlock each e-scooter and 38 cents per minute thereafter. It can be used in conjunction with Neuron Passes, a subscription service, available with three-day (AU$25), weekly (AU$33), or monthly (AU$89) options. Users can ride to their hearts’ content for up to 90 minutes per day for an affordable price, generating savings of up to 90%.

The service is now available in Brisbane, Darwin, Adelaide and Auckland. With Group Rides, users can create great city memories, whether it’s fun trips with friends or even romantic riding for couples!

Try the Neuron app today!

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